Our Story

Telshur started as a clinician-led organization with a simple but powerful goal: to help clinicians communicate confidently. The name came from that vision—Tele (communication) and Sure (confidence, clarity). That was our first spark, because when communication breaks down, care suffers.

As we listened to nurses, providers, and care teams, we saw something bigger unfolding. When communication was clear and intentional, teams began to move in sync. Silos faded. People aligned. And at the center of it all was the patient.

That’s when we realized: we weren’t just improving messages—we were becoming the nexus through which care flowed. Our mission grew. We expanded the model of team-based care, drawing in every voice that touches the patient journey. We began reshaping the flow of human interaction, focusing on efficiency, accountability, quality, and collaboration.

Though our mission has grown, our foundation remains the same: empowering people to deliver their best, together.

How we are different

Directionally Driven

Our differentiation starts with who we are. Telshur was created by frontline providers, nurses, and administrators who lived the chaos, felt the gaps, and chose to build something better. That clarity of purpose remains our north star — guiding every feature, workflow, and design decision.

We are 100% Team-Based

Our system is built entirely around team-based care—designed to support collaboration across disciplines and roles. Whether you're a nurse, provider, administrator, or care coordinator, Telshur brings everyone together into a unified ecosystem where care is connected, transparent, and truly collaborative.

Continuity, Built Into Everything

Telshur is purpose-built to keep information in context and in motion—ensuring it reaches the right people without getting lost, buried, or stuck in silos.Every update stays connected to the bigger picture, so nothing falls through the cracks.

Not Just Communication — Actionable Care

Telshur takes communication to the next level by transforming it into clear, trackable clinical actions. We don’t just deliver messages—we connect the dots. Updates, concerns, and decisions become tasks, follow-ups, and next steps that actively drive care forward.

Ensured Compliance

Telshur ensures every communication is documented, searchable and traceable — so facilities is always protected from citations related to incomplete or missing communications.

We are transforming how clinical teams work

Our results say it all

Response Times Down by 70% - Providers see and respond to SBARs faster—cutting delays and improving care delivery.
99% SBARs are viewed and responded to - From message to resolution—no lost, misplaced or missed patient concernsor care needs.
Weekends No Longer Go Dark - Continuity remains consistent across all days, reducing gaps in coverage and follow-through.
No More Chasing the On-Call - Team-based routing and response visibility eliminate the back-and-forth.
Zero information loss - Every message is tied to a patient, issue, and resolution—no more siloed texts or undocumented calls.
Nurse Time Reclaimed - Auto-uploads to PointClickCare save hours of manual work—freeing time forpatient care.
100% Transparency on Clinical Issues - Everyone knows what’s been sent, what’s been addressed, and what’s still open.
From Chaos to Coordination - Teams are no longer working in isolation—Telshur brings true intradisciplinary collaboration.
Adoption Across the Entire Care Team - From nurses to providers to administrators, Telshur is embedded in daily workflow—not just used, but relied on.

What our users are saying

Physicians

“I have found using the Telshur communication relieves a lot of wasted time allowing providers and nurses to focus on patients. This improvement in communication moves the problem solving along at a much faster pace. The nurses aren’t wasting their time and they have an answer for the patient faster – EVERYBODY is much happier. Telshur is a breakthrough for patient care.”

A.B. - MD

Nurses

“I can’t imagine going backward after using Telshur. We have never before had this level of real time connection with our providers. It has helped tremendously in virtually all aspects of care, especially when taking care of our sicker patients. "

T. E. - LPN

Social Services

“Telshur has brought full circle communication to our team. It has given the Social Services department a way to have important information timely and efficiently in one location. It has helped us communicate our patient’s psychosocial needs as we strive to be a leader in safe discharges.”

K.C. - LCSW

Care Management

“I've noticed a vast improvement in multidisciplinary communication. I personally like that I can scroll back to when a patient is first admitted and see a running commentary on the resident's time here and any complications that happened during their stay. Response times are faster, and our nurses are continually honing their SBAR and critical thinking skills. The ability to triage issues helps me make sure urgent issues are managed first. And of course, I think it helps everyone feel like they are a part of a team and we are all working towards the same goals for the residents.”

T.B - RN

See Telshur in Action—Tailored for You

We’d love to show you how Telshur can work for your facility, your workflow, and your team dynamics.
‍
Our demo isn’t generic—we walk through real scenarios, built around your care environment, so you can see exactly where the impact happens.Let’s schedule a quick session.

You’ll walk away with a clear picture of how Telshur supports better communication, faster decisions, and safer care—without adding more to your plate.

SCHEDULE DEMO

Teamwork designed for care